- What can I barcode?
Literally anything, but most frequently: item codes, warehouses, bins, batches and serials.
- Does it run on SQL and HANA?
In one word: Yes.
- What versions of SAP Business One are supported?
We support any version of SAP Business One higher than 9.0 (9.0, 9.1, 9.2 and 9.3)
- What scanners do I need?
Support for new operating systems is constantly researched and added. The current scanner OS requirements are: Windows Mobile 6.x or Windows CE 5.x
- Can I use it with bin-managed warehouses as well as un-managed warehouses?
- Yes, the system automatically adapts it’s screens to accommodate your setup.
- Can I use un-managed items, managed by serial and managed by batch?
Yes, as this is standard SAP behavior, the warehouse management system automatically takes your setup as a given and operates according to the SAP setup.
- How long does it take to synchronize the scanner transactions?
Zero, the system operates on a live SAP connection, feedback is immediate & transactions are posted directly.
- Do we get training?
Yes, after system is setup and at any time there are questions.
- Is there any charge for upgrading the WMS or SAP?
- Can I see the system without installing it?
Yes, we have regular WebEx sessions (1 hour) in which the system is presented and participants can ask questions.
- Can I print/reprint labels?
Yes, labels can be printed straight to your printer(s) of choice. Can print: raw material labels, missing labels, production labels, address labels, Goods Receipt POs, Delivery Notes and Packing Slips
To get XRAY, simply send an email using the contact section below and we’ll schedule the deploy with you. That’s literally all there is. We will then go together through the following steps:
We would first request access to a deploy location of choice (server) and verify the provided details. No changes are done during this initial step. All provided credentials are exclusively and safely stored in Sharepoint, both parties having access over the same data.
On a pre-agreed date and time we would then connect to the tested location and install/configure/license the system for testing against a SAP Test Company of choice.
- Test for 60 days
In case you don’t have a scanner we can lend one for your tests, for 60 days. You can then freely explore the system and evaluate the feasibility for your business. At then end of the testing period, one can choose to keep it and activate it against production or uninstall.
When deciding to use the system, we would invoice and license XRAY for a calendar year with a product key for your business.
If the product is under the 60 day evaluation or fully licensed, all clients receive the following:
- Free Support
Support is included in the subscription price. Have a question or believe you have found a bug – we are always available and ready to help.
- Free Upgrades
The system is constantly evolving based on internal milestones for new functionality and also customer feedback. All clients are running the same version of the product at all times. This also includes free stand-by support when upgrading SAP Business One.
One of the most important aspects of the business and product development is customer feedback. If you have an idea for a feature that could benefit the entire customer base, more than happy to receive your thoughts and include it in the product roadmap.